Soft Skills: Working with Others

Build the interpersonal skills needed to succeed in a diverse and collaborative Canadian workplace. 

Description

This facilitated online course helps newcomers develop the workplace communication and relationship-building skills that Canadian employers value. Learn how to work effectively with colleagues, supervisors, and diverse teams while developing strategies to manage conflict professionally and confidently. 

Through practical activities and real-world workplace examples, you’ll gain the skills needed to collaborate successfully, navigate cultural differences, and handle challenging workplace situations constructively. 

In this course, you will: 

  • Develop skills for collaborating effectively with colleagues, supervisors, and diverse teams 
  • Understand workplace etiquette and professional relationships 
  • Develop cross-cultural awareness and communication skills 
  • Build stronger collaboration and teamwork skills 
  • Learn strategies for managing workplace conflict 
  • Respond professionally to challenging situations 
  • Communicate confidently and respectfully in the workplace 

Course includes two units: 

  1. Working with Others 
  2. Conflict Management 

✅ This is part of your SOPA journey. Together, our courses, workshops, counselling services, employment supports, and community connections are here to help you build the knowledge, confidence, and skills you need to settle and thrive in Canada. 

Delivery Method

Facilitated

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