Compétences personnelles : Conversations complexes
Develop the confidence to handle challenging workplace conversations professionally and effectively.
Description
This facilitated online course helps newcomers build essential communication skills for the Canadian workplace. Learn how to provide and receive constructive feedback, navigate difficult conversations, and use effective negotiation techniques to build stronger workplace relationships and support your career growth.
Through practical activities and real-world scenarios, you’ll gain the tools and language needed to communicate with confidence in a variety of professional situations.
In this course, you will:
- Give and receive constructive feedback professionally
- Handle difficult conversations with confidence and respect
- Improve workplace communication and relationship-building skills
- Learn effective negotiation strategies and techniques
- Use appropriate language for workplace discussions
- Build confidence in advocating for yourself and your ideas
Course includes two units:
- Constructive Feedback
- Negotiating
✅ This is part of your SOPA journey. Together, our courses, workshops, counselling services, employment supports, and community connections are here to help you build the knowledge, confidence, and skills you need to settle and thrive in Canada.
Delivery Method
Cours avec animateur